Terms of Service

Last updated: April 28, 2026

1. Acceptance of Terms

By accessing or using SocialWhisper ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of the modified Terms.

2. Description of Service

SocialWhisper is an AI-powered content platform that enables users to draft, schedule, and publish content to supported social networks (currently LinkedIn, with additional platforms planned). The Service enables users to:

  • Draft posts using artificial intelligence
  • Connect supported social accounts via OAuth
  • Schedule and publish content from a web dashboard, WhatsApp, or autonomous pipelines
  • Review engagement on posts published through SocialWhisper
  • Configure brand voice and content preferences

3. Account Registration

To use SocialWhisper, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

You must be at least 16 years old to use the Service. By creating an account, you represent that you meet this age requirement.

4. Acceptable Use

You agree not to use SocialWhisper to:

  • Generate or publish content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Violate any applicable laws, regulations, or third-party rights
  • Infringe on intellectual property rights of others
  • Distribute spam, malware, or engage in phishing
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any systems
  • Use the Service for any illegal or unauthorized purpose
  • Violate the terms of service of connected social media platforms
  • Generate content that promotes violence, discrimination, or hate speech
  • Create misleading or deceptive content

5. AI-Generated Content

SocialWhisper uses artificial intelligence to generate content. You acknowledge that:

  • AI-generated content may not always be accurate, appropriate, or suitable for your needs
  • You are responsible for reviewing and approving all content before publication
  • We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content
  • AI outputs may sometimes be unexpected or require editing
  • You retain responsibility for all content published through your connected accounts

6. Content Ownership and Rights

6.1 Your Content

You retain ownership of any content you create, upload, or generate using SocialWhisper. By using the Service, you grant us a limited license to:

  • Store and process your content to provide the Service
  • Publish content to connected social media platforms on your behalf
  • Use anonymized, aggregated data to improve our services

6.2 AI-Generated Content

Content generated by our AI tools becomes your content upon generation. You may use, modify, and distribute AI-generated content as you see fit, subject to these Terms and applicable laws.

6.3 Our Content

The Service, including its design, features, and underlying technology, is owned by SocialWhisper and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service without our written permission.

7. Social Platform Compliance

When you connect a social account to SocialWhisper:

  • You remain bound by each connected platform's terms of service, user agreement, and community policies.
  • You authorize SocialWhisper to publish content to the connected account on your behalf, only after you have explicitly approved each post (or configured an autonomous workflow that requires pre-approval of its rules).
  • You are responsible for ensuring all content published through SocialWhisper complies with each connected platform's content policies, including prohibitions on spam, harassment, misinformation, and misleading content.
  • SocialWhisper does not automate engagement. We do not send connection requests, like posts, comment, or message other users on your behalf on any connected platform.
  • SocialWhisper does not scrape profiles, posts, or connections. We only access platform data through official platform APIs.
  • A platform may suspend, restrict, or terminate your account if you violate its policies. SocialWhisper is not responsible for such actions.
  • Platforms may change their APIs, scopes, or policies at any time, which may affect Service functionality. We will make reasonable efforts to adapt to such changes.
  • You can revoke SocialWhisper's access to any connected account at any time from the platform's own settings or by disconnecting the account in the SocialWhisper dashboard.

7.1 LinkedIn

When you connect a LinkedIn account, you remain bound by LinkedIn's User Agreement and Professional Community Policies. SocialWhisper accesses LinkedIn through LinkedIn's official Community Management API and Share on LinkedIn API, and only uses this access to publish content you have reviewed and approved.

8. Autonomous Publishing

SocialWhisper offers an optional autonomous publishing mode ("Autopilot") that generates and publishes LinkedIn posts on a schedule based on rules you define. If you enable Autopilot:

  • You explicitly authorize SocialWhisper to publish LinkedIn content to your connected account on your behalf, according to the rules, topics, schedule, and frequency you have configured.
  • You remain fully responsible for all content published under Autopilot, including ensuring it complies with LinkedIn's policies and applicable laws.
  • You should regularly review Autopilot activity and published content from the SocialWhisper dashboard.
  • You can disable Autopilot at any time from the dashboard. Disabling takes effect immediately.
  • We recommend starting with manual review mode before enabling Autopilot, to calibrate your brand voice settings.

9. Payment and Subscriptions

9.1 Billing

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in these Terms.

9.2 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You retain access to paid features until the period ends.

9.3 Price Changes

We may change our prices without prior notice. Price changes take effect at the start of your next billing period.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will provide advance notice when possible)
  • Urgent security updates or fixes
  • Third-party service outages (AI providers, social platforms, etc.)
  • Events beyond our reasonable control

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • The Service is provided "AS IS" without warranties of any kind
  • We do not warrant that the Service will be error-free or uninterrupted
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid us in the past 12 months
  • We are not responsible for content published to third-party platforms or their responses
  • We are not liable for any loss of data, revenue, or business opportunities

12. Indemnification

You agree to indemnify, defend, and hold harmless SocialWhisper and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Content you create, generate, or publish
  • Your violation of these Terms
  • Your violation of any third-party rights

13. Termination

We may suspend or terminate your access to the Service:

  • If you violate these Terms
  • If required by law
  • If your actions risk harm to other users or the Service
  • If your account remains inactive for an extended period

Upon termination, your right to use the Service ceases immediately. You may request export of your data before termination.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through:

  1. Informal negotiation between the parties
  2. If unresolved, binding arbitration in accordance with applicable rules

You agree to waive any right to participate in class action lawsuits against us.

15. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SocialWhisper regarding the Service, superseding any prior agreements.

18. Contact Information

For questions about these Terms, please email us at hi@socialwhisper.app.