SocialWhisper

Privacy Policy

Last updated: March 23, 2026

1. Introduction

SocialWhisper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media management platform.

By using SocialWhisper, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

  • Name and email address
  • Profile picture (if provided via OAuth)
  • Authentication credentials

2.2 Brand Profile Data

  • Brand/project name and description
  • Content topics and topics to avoid
  • Voice samples and tone preferences
  • Account type (individual or business)
  • Timezone settings

2.3 Social Media Account Data

  • Connected social media account identifiers
  • Platform usernames and display names
  • Profile pictures from connected platforms
  • OAuth tokens for publishing (stored securely)

2.4 Content Data

  • Content you create or generate using our AI
  • Images and media uploaded or generated
  • Prompts and inputs provided to our AI
  • Published posts and their performance metrics
  • Scheduling preferences and history

2.5 Usage Data

  • Feature usage patterns
  • AI generation history and preferences

Note: We do not collect log data such as IP addresses, browser type, or pages visited.

3. How We Use Your Information

We use the collected information for:

  • Service Delivery: To provide and maintain our AI content generation and social media publishing services
  • AI Training Context: Your brand profile is used to personalize AI-generated content to match your voice and style
  • Publishing: To publish content to your connected social media accounts on your behalf
  • Analytics: To provide insights about your content performance
  • Improvements: To improve our AI models and service quality
  • Communication: To send service-related notifications and updates
  • Support: To respond to your inquiries and provide customer support

4. AI Processing

SocialWhisper uses artificial intelligence to generate content. When you use our AI features:

  • Your prompts and brand context are sent to third-party AI providers for processing
  • AI providers may process your data according to their own privacy policies
  • We do not use your content to train AI models without your explicit consent
  • Generated content is stored in your account and belongs to you

5. Third-Party Services

We integrate with the following third-party services:

5.1 Social Media Platforms

We connect to social media platforms (X/Twitter, Instagram, Facebook, LinkedIn, TikTok, YouTube, Threads, Pinterest, Bluesky) through third-party services to enable publishing. These platforms have their own privacy policies governing data on their services.

5.2 AI Providers

We use a multi-model architecture with various AI providers for text generation and image creation. Your prompts and brand context may be processed by these services.

5.3 Payment Processing

We use Stripe for payment processing. We do not store your full credit card information; it is handled directly by Stripe in accordance with their privacy policy.

5.4 Authentication

We support OAuth authentication through various providers (Google, etc.). These providers share limited profile information with us as described in section 2.1.

6. Data Storage and Security

  • Your data is stored on secure cloud infrastructure
  • We use encryption for data in transit and at rest
  • OAuth tokens are stored securely and used only for authorized publishing
  • We implement industry-standard security measures to protect your information
  • Regular security audits and updates are performed

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some data may be retained for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your data in a portable format
  • Withdraw consent for data processing
  • Object to certain types of processing
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at the email address provided below.

9. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how our service is used. You can control cookie settings through your browser.

10. Children's Privacy

SocialWhisper is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of SocialWhisper after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please email us at hi@socialwhisper.app.